How Does Hosted Telephony Work?

Hosting is not new technology; it has been around for a long time. In essence, it means that you use another company to support your business systems. Your staff members effectively become users of the service, leaving the backend to qualified engineers. This frees you from technological maintenance and support tasks, allowing your business to run at peak efficiency. Hosted Telephony is an extension of this principle. At Midland Telecom Networks Ltd, we can host all hardware, and carry out the entire configuration, on your behalf.

Most companies already use hosting to some degree. You may entrust your website and email to an external service provider, for example. This is probably because you recognise that, as experts in this area, they are better placed to run these services for you; they are highly skilled in their trade and will be better geared to dealing with issues, should they arise. Additionally, these companies are economies of scale as they look after many customers. This means they can invest in high-end equipment, beyond the reach of smaller companies. The same principle applies to Hosted Telephony.

We house enterprise level hosted telephony systems, routers and switches in our data centre. We have resilient and fail-safe systems, backup and disaster recovery networks of the kind that a normal business would not be able to support. This means you don’t need to worry about telephony; no support contract, no lines, no hassle or issues. It’s all taken care of for you. Our Hosted Telephony Systems are monitored 24 hours a day, 7 days a week. We make any changes you require and backup your data on a daily basis. This means you have a faster, more secure and resilient telephone system than ever before.

At Midland Telecom Networks Ltd, we are business communications experts offering a wide range of services. We believe our extensive knowledge and expertise, as well as many years of experience, makes us the perfect choice for all your business communications needs. Hosted Telephony is a cost-effective and hassle-free solution; call us today to discuss your options.

Want to know more? Watch our video on hosted telephony.