Lines and calls

We take a look inside the mind of a cabling installer. What exactly is it they contemplate when planning a data cabling network? If you’re planning on overhauling your business data cabling infrastructure, these insights can help to ensure you know what you’re looking for in a good cabling installer. The first consideration a cabling…

Moving between or opening business premises can be stressful as there are so many things to think about. Many small businesses and start-ups look at a licence or lease space rather than purchasing business premises outright, but the considerations are broadly the same for both options. It is useful to set up organise a new…

Is time on your side?     Anyone that runs a successful business will know that the path to the top is rarely easy. Even some of the biggest business success stories have, at times, stared oblivion in the face. Time is money in business and start-ups and SMEs, in particular, have limited quantities of…

How can you resolve the cash flow problems of your business?   Cash flow is a common problem for many businesses and can be a stressful experience. When your business spends more money than it earns, it is heading for disaster. However, there are ways in which you can rectify this situation and ensure your…

Can a SIP Telephone System Benefit Your Business?     SIP, or Session Initiation Protocol, is the technology used as part of a VoIP, or voice over internet protocol, telephone system. SIP provides the feature of routing telephone calls from a company’s private branch exchange (PBX) within a VoIP telephone system, over to the public switched telephone network (PSTN.)…

Should You Outsource Your IT & Communications Support?   Outsourcing IT and communications can be a viable option for businesses, with many potential benefits. There are advantages and disadvantages from choosing to outsource, which need to be considered on balance before making the important decision for your business. Outsourcing spreads risk, the expert you employ…

How to Hold On to Your Staff   A high turnover of staff, even when a business is seemingly successful, indicates a core problem. It’s been calculated that at any time, a third of a workforce in an enterprise is considering their exit plan from the job that they’re in. This has an impact on…

Are your customers tired of waiting?   Most businesses aim to answer a call within 20 seconds of it ringing. However, a recent study recorded the average time a caller waited on hold, which was 56 seconds. Small companies had the longest average hold time of 1 minute, 47 seconds, while customers of larger companies…

Space Saving Sometimes it’s not necessary to relocate. Instead, you can rethink the way that you use your business premises if you’re running short of space.   Take desks as an example. You can restructure the way that desks are spaced or change the design, maybe to “L” shaped rather three sided “U” configurations. A…

 Business Telephone Systems: The Most Popular Features Uncovered   With so many different business telephone systems available to the business owner, it can be difficult to decipher which one would work best for your needs, particularly when we look at some of the most popular business telephone system features. Business telephone systems are no longer…