Why Small Businesses Should Switch to VoIP

VoIP technology is becoming an increasingly popular alternative to traditional telephone systems amongst businesses. In fact, it is well on its way to becoming the telecoms industry standard. Despite this, there are a significant number of businesses that remain hesitant about switching to VoIP. Small businesses, in particular, tend to delay adopting newer technologies. There could be many reasons for this; some may think that the latest technology is beyond their financial reach, that it might be costly to train staff or they may be concerned that their monthly bills could increase. In this article, we will explain why VoIP is the perfect solution for small businesses.

Simplified communications

The technology allows you to combine voice, data and video into a single service that is easy to use and easy to manage. A combined network is a cost-effective solution that eliminates the need for extensive cabling. It can also significantly reduce the costs involved with paying for different services. A combined network is easier to secure and offers greater flexibility to your employees. Your employees will be able to access your network easily from any location so you can support the growing trend of mobile and remote working. Because VoIP simplifies your communications, you could see greatly increased efficiency and productivity.

Advanced features

Advanced features are often out of the reach of small businesses, as they tend to be available only with high-end telephone systems. However, VoIP is changing this by offering numerous advanced features at no additional cost. Your business could benefit from features such as automated attendant, voicemail, conference calling, caller ID, call forwarding and many more. These features provide you with the tools you need to enhance your operations and compete with bigger companies. They can help to increase staff efficiency and productivity, which ultimately, leads to cost savings and increased revenue. Having advanced features also helps to present a professional image of your company and deliver better customer services.

Lower costs

VoIP can cost much less to install than a traditional telephone system because it doesn’t require the same extensive cabling work and costly equipment. Many VoIP solutions can even be integrated with your existing telephone system using an analogue telephone adapter.

Call costs can often be significantly lower with VoIP, particularly if you are making long distance or international calls. Reduced call costs can mount up to a significant saving over the course of a month or a year. Cost-efficiency is particularly important for small businesses with limited capital.

You can also save money with voice over internet protocol if you opt for a hosted solution. With a hosted solution, most of the physical equipment will be housed by a provider. This allows them to take care of all of the technical side of things, freeing you up to concentrate on running your business more efficiently. With hosted VoIP, you will typically have no initial capital outlay, making it the ideal solution for small businesses with limited funds. Instead, you will pay a slightly higher monthly fee for the service. This monthly charge includes the cost of all ongoing maintenance and support, which could save your business a fortune. Hosted VoIP is ideal for small businesses that tend to have less physical space and resources.

In sum, a VoIP telephone system is the ideal solution for small businesses. It can simplify your communications and promote greater working flexibility. It offers advanced features at no additional, which can really help to increase productivity and efficiency. And, most importantly, it can significantly lower the cost of your business communications. For small businesses in particular, we recommend a hosted VoIP solution. Hosted VoIP can take all the hassle out of your communications, freeing you up to run at maximum efficiency.