The Benefits of Cloud Phone Systems

Our cloud phone systems are excellent value for money. Your business can take advantage of the latest technology, a wide range of high-end features and inclusive maintenance and support – and all for a fraction of the cost of an on-premises solution. Many businesses have already switched to the cloud with Midland Networks. For those that are yet to make the switch, we have compiled a list of benefits so that you can see what you are missing out on.

What makes cloud phone systems different?

Our cloud phone systems are fully hosted, which means that we house all of the equipment remotely and carry out all ongoing maintenance and support on your system. Consequently, your business is free from all of the traditional equipment, costly telephone lines and additional support contracts. Cloud phone systems use VoIP technology, which allows calls to be made through your internet connection rather than the conventional telephone lines and this tends to work out much cheaper.

The benefits of cloud phone systems

Cloud-based communications are revolutionising the way that businesses operate. Cloud phone systems bring a multitude of business benefits, which is why so many companies are making the switch.

 

• Straightforward installation

 

Compared to traditional business telephone systems, cloud phone systems are much simpler to install. They don’t require the labour-intensive cabling work involved with standard phone systems, so your cloud phone system can be up and running in no time at all and you will save money too.

 

• Scalable

 

It’s really easy to extend a cloud phone system as your business grows. With a conventional telephone system, you would need an engineer to install additional lines. However, additional lines can simply be added instantly through an admin web portal with a cloud phone system, saving you time and money.

 

• Advanced features

 

When you buy a traditional phone system, you have to pay for a high-end system to take advantage of a full range of advanced features. With a cloud phone system, you benefit from plenty of advanced features at no additional cost. This includes features such as voicemail, call transfer, auto attendant, call queuing, conference calling, call recording, online call history and many more. These will help to portray a professional image of your business to callers and enhance your customer services, leading to increased customer satisfaction rates. Advanced features also help to boost productivity and efficiency, which results in reduced costs and increased revenue.

 

• Flexible

 

Cloud phone systems provide greater working flexibility, so your employees will still be able to take calls when they are away from their desks and work from a variety of locations. Mobile phones can be used as extensions to your phone system to ensure that important calls are never missed. Cloud phone systems are perfect for businesses operating across multiple sites. Extensions can be run through to each site and the calls made between them will be free of charge.

With a cloud phone system, you have minimal equipment which makes office relocation much easier. And, you will still be able to keep your existing numbers even if you move out of the area.

 

• Lower costs

 

The reduced cost associated with cloud phone systems is the primary reason why they are so popular with businesses. VoIP technology eliminates the expenses that come with a fixed line network. Because voice calls are made over an internet connection, call costs are substantially lower than with conventional charge-per-minute phone lines, even on long distance calls.

The advanced features cloud phone systems offer also help to reduce costs through increased efficiency in your workplace. And there’s no initial capital outlay because all of the equipment it housed by us. You won’t have to pay for expensive equipment and we will cover the cost of server upgrades every few years. We also carry out all of the essential maintenance and provide ongoing support, so you won’t have to pay the cost of additional maintenance and support contracts. With all these benefits, cloud phone systems are an incredibly cost-effective option.

If you would like more information about our cloud phone systems, contact us today on 0800 849 8585.