Telephone System Support

Charity Citizens Advice have suggested that mobile phone customers should be allowed to set monthly caps for their mobile phone bills to avoid debt. The charity claim providers do not do enough to prevent debt in their customers. It can be easy to spend more than you expect on your mobile bill. It can often…

Research from market researchers Kantar Worldpanel ComTech has revealed the long term impact of the TalkTalk hack back in October 2015. Consumer insight director Imran Choudhary commented: “TalkTalk continues to offer some of the most attractive promotions across the home services market and almost a third of its new customers did choose it for this…

Media subscription service Netflix have announced they are to take stronger measures to prevent the use of proxies to access content. While Netflix offer their service in almost 200 countries, the range of TV and film content available varies significantly from country to country due to copyright and distribution laws. This means that many popular…

All schools in England are to introduce stricter content filtering to protect children from accessing harmful content online. While many schools already provide some level of content filtering, under new plans unveiled today, stricter filtering would become mandatory. The filtering system bars websites and search engine results pages that mention topics such as violence, self-harm,…

070 Number Scams We are writing to make you aware of a number of scams which have taken place recently which involve the use of 070 numbers. Numbers starting 070 are Non-Geographic numbers (not mobile) and sometimes known as Personal Numbers and charged at higher rates. The known scams include prospective customers (of your business)…

In a bid to improve patient experience and health care services, free Wi-Fi is to be rolled out to all NHS buildings in the UK. At present many hospitals and practices do not offer any Wi-Fi service at all. Some who do provide Wi-Fi charge patients fairly significant fees by the minute or by the…

EE have announced a complete recall of all of their portable battery chargers, known as EE Power Bars, after a number of reports of them overheating. The Power Bar program started in April of this year. By August, there were already reports of burns caused by the batteries exploding or seriously overheating. The EE Power…

Web hosting company Moonfruit has made the decision to temporarily take down all sites it hosts following threats of a cyber-attack. The site was brought down last Thursday for a short period of time following a DDoS attack by a group calling themselves the Armada Collective. The Armada Collective have reportedly been responsible for a…

Mobile network operator EE have agreed a contract with the Government to provide 4g networks to emergency services in the UK, as part of the Government’s Emergency Services Mobile Communications Programme (ESMCP). The Emergency Services Network (ESN) was announced April 2014 and isn’t to commence until 2017, when current contracts expire. EE’s 4g network will…

Google announced last week plans to launch a “Wi-Fi hotzone network” to improve Wi-Fi access in Uganda’s capital city Kampala. A Wi-Fi hotzone network is made up of a series of Wi-Fi hotspots used in conjunction with fibre optic connections. Google’s ‘Project Link’ work in Uganda started in 2013, where Google created a fibre network…