Specialist NEC Telephone System Support
If you’ve chosen an NEC telephone system for your business, then you have made a great choice. You’ll already be benefiting from the cutting-edge technology that sets NEC telephone systems apart from the rest. So, you have the high-end equipment you need to keep you on top of your game. You probably also have some of NEC’s outstanding software solutions to accompany it. But, how do you make sure that you always get the best out of it? The answer lies with specialist NEC telephone system support.
There are many companies that can provide telephone system support services, but not all of them will be NEC specialists. By choosing an NEC approved partner, like Midland Networks, to provide your telephone system support service, you can be sure that you will receive the highest level of expertise. Should anything ever go wrong, this could be the difference between downtime that lasts minutes and downtime that lasts hours, or even days. In periods of downtime, every second can be costly to a business. Because we know NEC telephone systems inside-out, we can have you up and running again in the shortest possible time.
Our engineers have been trained and approved by NEC to install, maintain and support their entire range of business telephone systems. Even if you have on older NEC system, we have the experience and knowledge to keep it working like new for as long as possible. When you choose one of our support packages, you will receive all of the technical assistance you need, whenever you need it. You can either opt for support on a pay as you go basis or, alternatively, you can enjoy great savings by taking out a maintenance and support contract. Our contracts can be tailored to your precise needs, so you’ll only pay for the exact level of service that you need. For some, this might mean basic support with emergency cover in case things go wrong. Others may choose to opt for full management of their NEC phone system, with the benefit of support services being available around the clock. Prices will vary, according to your needs, but all packages offer outstanding value for money and begin from just a few pounds per month.
NEC Telephone System Support Services
- Remote support
- Onsite support
- Same day emergency engineers
- Regular system updates
The great thing about our support contracts is that they all include our emergency engineer service as standard. Because we are specialists in NEC phone systems, you will find that we already have many parts already in stock. This means that, should you experience a major fault, we will be able to carry out the repair much faster than many other companies. This minimises the length of downtime, keeping revenue losses to a minimum. If you have a support contract with us, you can benefit from this service without having to pay the normal call-out fee or the cost of parts and labour. This gives you complete peace of mind with invaluable business protection. And, as an additional benefit, you will find planning your finances much easier because, instead of dealing with the unpredictable costs associated with technical issues, you will instead pay a fixed fee each month that covers you for any problems that might occur.
If you would like to discuss NEC telephone system support with one of our specialist engineers, simply call us today on 0800 849 8585.