Over two million customers may have been affected in a sophisticated cyber-attack on a division of mobile phone retailer Carphone Warehouse last week. The cyber-attack was discovered on 5th August after reportedly happening for up to two weeks prior. In a statement on their website, Dixons Carphone – who own Carphone Warehouse -admitted the information that had been accessed included names, addresses and bank details, and that 90,000 pieces of encrypted credit card data could also have been compromised.
The division of Carphone Warehouse affected operates the websites e2save.com, mobiles.co.uk and OneStopPhoneShop.com, and provides services to Talk Mobile, TalkTalk Mobile and recent venture iD Mobile. Affected websites were taken down on the weekend but are now back online. Customer information held by other Dixon Carphone businesses, including PCWorld, Currys and Dixon Travel, is held separately and is therefore said to be unaffected.
Customers affected by the attack are to be contacted by the company with information and advice, but those worried are advised to monitor their accounts and bank statements for any unexpected activity, be aware of anyone calling or emailing seeking information, and change any relevant passwords.
Dixons Carphone have apologised for the breach and stated additional security measures have been brought in to better protect all information from hackers.
Midland Networks understands the importance of security for both individuals and businesses. We value security above all else and have taken steps to assure the safety of all information held by us. Customer information held by Midland Networks is stored safely and securely to assure peace of mind for both us and our clients.