Office Phone Systems

Office phone systems have evolved a lot over the years. There is so much choice available nowadays and modern office phone systems can bring many benefits to your business, beyond simply making and receiving phone calls. We offer a wide range of solutions to cater for the diverse needs of different businesses. Whether you are setting up a new office, expanding your business or looking to upgrade outdated equipment, we can tailor the perfect solution for your business.

Phone systems for small businesses

As a small business, it is likely that you will have less capital to invest in expensive equipment. However, we have a range of solutions that can cater to your budget whilst still providing powerful communications and great features. The office phone systems we offer are fully scalable, so they can be extended easily as your business grows. We also have a range of options to help small businesses get the equipment they need and spread the cost including finance, leasing and hosted telephony. We will go the extra mile to ensure that you have the communications equipment you need to compete with larger companies.

Phone systems for medium to large businesses

Medium to large businesses tend to have greater demands from their office phone systems, but still remain conscious about keeping costs down. We can work alongside your business to understand your unique requirements so that we can tailor integrated solutions that help you to meet the challenges of running a larger enterprise. We can deliver solutions to integrate multi-site offices and mobile workers, for streamlined communications throughout your organisation.

Hosted phone systems

With our fully hosted VoIP phone systems, you can benefit from high-end technology at a fraction of what it would cost with an on-premises solution. We can host your office phone system remotely, housing all of the larger equipment, carrying out all essential maintenance and providing ongoing support services. There are no upfront costs for equipment; you simply pay a monthly charge for the service. You will also benefit from a wide range of advanced features and the lower call charges that VoIP brings. If you’re unsure about switching to VoIP, you can take advantage of our hosted telephony trial free of charge for 30 days with no obligation to buy at the end of the trial period.

Call management solutions

We offer call management solutions to suit the needs of all businesses, including the full NEC MyCalls call management suite. With the perfect call management solution in place, you will be armed with all the tools and knowledge you need to run your business at peak efficiency. You can monitor all inbound and outbound calls and keep track of call durations, missed calls and caller waiting times. With detailed call reports, you will be able to monitor and compare the performance of various individuals and teams within your organisation, enabling you to make improvements where needed and deliver targeted staff training. We can also supply call recording software, enabling you to record and keep records of all your calls for improved staff training, enhanced customer service, dispute resolution and to meet compliance obligations.

Phone system maintenance and support contracts

To ensure your office phone system is looked after far beyond installation, we offer great value for money maintenance and support contracts. Depending on the level of cover that you choose, we can carry out all essential ongoing maintenance, regular system updates and provide up to 24/7 support services. When you take out a maintenance contract with us, we will include our same day emergency engineer service free of charge. This covers you for an emergency call out, parts and repair in the event of a major fault making our maintenance contracts an extremely cost-effective investment.
If you would like more information about the office phone systems we offer, contact us today on 0800 849 8585.