How Can a Smartphone Benefit Your Business?

How Can a Smartphone Benefit Your Business?

 

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Business telephone systems are vital to the everyday functioning of virtually all businesses, and have been for quite some time now. But, to stay on top in an increasingly fast-paced environment you need to embrace advances in technology and smarter ways of working. Mobile communications can compliment your traditional business telephone lines and system perfectly, allowing for unified communications and greatly increased productivity. In this article, we endeavour to help you unlock the potential of your Smartphone for maximum business benefits.

Increased availability

Implementing mobile communications in your business can significantly reduce the occurrence of missed calls. It allows staff to be available anytime and anywhere, to take important business calls. This can improve customer service levels, and boost the reputation of your business. It also reduces the chances of missing out on new business opportunities, because potential clients cannot get through. With advanced features available on many business telephone systems nowadays, you can benefit from simultaneous ringing. This means that mobile devices and fixed telephone lines will ring at the same time, maximising the chances of calls being answered.

Organisation

A Smartphone can allow you to manage your daily tasks more effectively. Almost every Smartphone comes with scheduling applications, with the opportunity to download preferred tools should you wish. These applications allow you to create and update your schedule as new tasks come in. You can set alarms to remind you of important dates, events and tasks that need to be done. This can help boost efficiency and organisation, leading to greater overall productivity. Each team member who has a mobile can have their data personalised according to their preferences and priorities. This allows all of your staff to fulfil their particular roles effectively and efficiently.

Working on the go

Flexible, remote and mobile working is a trend that is on the up. The technology inherent in the Smartphone allows a mobile workforce to connect with your business communication network from any location. Employees can access their business emails and accounts on the go, which can increase productivity levels dramatically. They can also create and edit documents, without needing to be at their desk. Clients can have a dedicated account manager, for which staff mobiles provide a direct line. The variety of applications available on a Smartphone provide a number of different communication avenues, including email, messenger, calls, texts and social media.

Never miss a trick

We live in the era of social media. Businesses are increasingly recognising the merits of social networking for their company’s image. Social media has become an integral part of the marketing strategies of all successful businesses. With the help of a Smartphone, you can keep up to date on all of the latest news and events, as well as update your social networks and respond to messages – anytime and anywhere. This can help you to stay ahead of the competition and identify business opportunities as soon as they arise. Using a Smartphone for business purposes allows you to receive notifications of any important updates right to your fingertips.

Smartphone technology can, ultimately, revolutionise the way you do business. If your business is not yet benefiting from mobile communications, then Midland Networks can be of assistance. We offer a full range of mobile solutions to compliment your fixed business telephone lines and systems. We can offer advice on the best Smartphones for your business, and get you the best possible deal. With all of our business mobile contracts, we offer on-site assistance to help you get the best out of your handsets, whether you are a customer that is new to business mobiles or one that is looking to upgrade. We will help you to synchronise your mobiles to your computers and, if you are upgrading, we will deal with all of the data transfer from your old phone to your new devices. Contact Midland Networks today, for more information on how Smartphones can benefit your business.