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  • 6 January 2016 Create Date
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NEC SV8100 ACD Manual

Please feel free to download the NEC SV8100 ACD Manual. ACD (Automatic Call Distribution) is a technology that automatically distributes calls among agents who are members of an ACD group. Calls can be distributed according to certain criteria such as skill based routing or even distribution among agents. ACD helps to maintain service levels efficiently. This manual covers the set up and usage of your ACD system with the NEC SV8100 phone system. Check the downloads section for more SV8100 manuals and guides.

If you have any questions relating to the Sv8100 ACD technology please contact us.