Lines and calls

Lightning Strikes Results in Data Loss at Google Data Centre   The Google data centre in Belgium faced power failure last Thursday as four consecutive lightning struck the local electrical grid. Automatic backup systems launched immediately and restored power quickly, however, in the short downtime, 5% of the Standard Persistent Discs experienced some degree of…

  Virgin Media Business yesterday announced they have been given preferred supplier status for all ten divisions of the Government’s new Network Service Framework. These divisions include telephony services, conferencing services, and local network services. The Network Service Framework is the primary communications framework for public sector organisations such as local councils, emergency services and…

Last week, the communications regulator Ofcom launched their new mobile coverage checker on their website. This handy tool allows consumers to check the quality of mobile coverage anywhere in the UK, zooming in down to 100 square metres. Any UK place or postcode can be entered to check coverage in that area. The map uses…

Urban/Rural Digital Divide Despite increased government investment to extend superfast broadband coverage, it seems that there is still a significant digital divide between urban and rural areas when it comes to a reliable broadband service. Europasat, a satellite broadband service provider, has recently conducted a survey of people working in rural areas. The results show…

Scotland Will Benefit From £18m Claw-back Funding for Superfast Broadband The Digital Scotland Superfast Broadband (DSSB) programme looks set to receive an additional £18 million of funding. DSSB is the Scottish government’s programme to extend superfast broadband to the hardest to reach rural areas in Scotland. The programme has already benefitted from £410 million and…

Fixed Mobile Convergence Today’s business environment is fast paced and flexible. In order to succeed in this environment, businesses are increasingly embracing mobile communication technologies. What began as something of a trend for flexible and remote working is now becoming the norm. Employees are rarely in one place for very long these days, and an…

Benefits of Cloud Computing Cloud computing has been revolutionary for businesses. Many businesses have already switched to the cloud and are enjoying the many benefits it brings. For those who haven’t, this article will consider some of the key benefits of cloud computing so that you can see what you’re missing out on! Flexibility With…

A new study has revealed that the biggest cause of business IT outages in the UK is an unreliable power supply. Power outages leave businesses high and dry, and for many, downtime can be expensive, especially if outages are occurring regularly. In a survey, 39% of respondents said the cost per minute of IT downtime…

Why High-Quality Data Cabling Makes a Difference Your business data network is a significant investment. Whether you are planning a new data network or an upgrade to your existing network, cost-efficiency is the key. You should focus on value for money, rather than low cost, to ensure that your cabling infrastructure serves you well for…

The Benefits of Automated Attendant If your business receives a significant number of telephone calls, an automated attendant (AA) is one of the most important features you should look for in a business telephone system. Automated attendant will automatically transfer your callers to an appropriate agent, thereby eliminating the need for an operator or receptionist….