Businesses Succeed by Upgrading their Business Telephone Systems

Unsurprisingly, many business owners install a telephone system when they move in to a premises but then neglect to update, upgrade and expand it as they would other vital tools.

However, it does have to be conceded that the landline is becoming less necessary. The revolution that was and is mobile telephone technology has made communication so much easier than the copper wired circuitry of an analogue phone system, which is now underperforming and, as such, can affect the success of a business. It’s time to embrace the future of telephony.

Trying to expand an existing and aging telephone system is difficult or perhaps even impossible. The number of possible lines is controlled by the past, not the present and future requirements and that means your business is missing out on opportunities and additional revenue. Often, it’s more economically sensible to replace the phone system with a new one rather than carrying out expensive work on the old one.

A new business telephone system will allow for expansion, within one building or across multiple locations. Features like call forwarding, adding or transferring numbers from one location to another are stress free and simple – attributes the older systems cannot lay claim to. A system that is perfect for a single location may not be the best business solution across several separate locations, so research is required but it will be worth it.

Digital business telephone systems, with ISDN lines, offer greater performance and capacity for data, voice and video calls. The smaller systems can have eight simultaneous calls at any time. For larger businesses, the ISDN30 lines offer thirty channels for use at the same time. This is a great way to enhance your system using the basic circuitry of an analogue system, but many businesses maximise their efficiency, flexibility, customer satisfaction and enjoy increased revenue while they decrease overheads.

How?

Welcome to the popular, fast growing world of VoIP: Voice over Internet Protocol. It works computer-to-computer over the internet, which should already be in place in the vast majority of business premises (what company functions without the internet, these days?).

Calls are cheap, or even free, and it doesn’t matter whether you are calling an analogue, digital or VoIP phone system, the technology works across the spectrum, and it’s private and secure. It’s cloud technology compatible and VoIP works at internet hotspots, including at home and in public places, so calls are simple and voicemail messages are easy to pick up from almost anywhere – speed that may beat the competition to a sale or contract win!

Normal phones can be used with an analogue telephone adaptor (A.T.A). The system sends a voice message, which is analogue data, by converting it into digital signals. The data is transferred via packets using the internet protocol and with a receiving PSTN copper wiring system’s telephone, the signals revert to voice before it reaches its destination. Video calls are of HD quality.

This is the future, for high performance, success, efficiency and cost effective business telephone systems. Invest today for long-term savings and benefits.

For small businesses looking to upgrade their business telephone systems in Wolverhampton, Worcester and across the entire West Midlands region, contact Midland Networks today.