Our Telephone System Maintenance and support services
Your telephone system is a lifeline to your business. When something goes wrong, it is not only frustrating but can also result in a significant loss of revenue, wasted staff hours and dissatisfied customers. You may have an idea of how much business you would lose over a few hours if your telephone system went down, but the true cost of downtime is incalculable. When consumers are unable to contact a business they often go elsewhere, this can lead to a significant loss of business and you could even develop a bad reputation. The result of this could be extremely damaging to your business. It is, therefore, extremely important to take measures to protect your business communications. At Midland Telecom Networks Ltd, we offer a range of ongoing maintenance and support services to ensure your communications are in safe hands.
Our maintenance services
Your telephone system requires regular maintenance to ensure it remains reliable. Our certified engineers and technicians can help you in the following ways:
- Scheduled maintenance – we offer both onsite and remote assistance
- System features and call quality will be checked and maintained on a routine basis
- Hardware/software is checked and serviced both for wear and tear as well as other hardware issues
- Sustain network performance
- Maintenance services to expand the life of your phone’s hardware
- Emergency engineers – we offer same-day emergency engineers onsite within four working hours when there is an urgent fault
- Hosted telephony – we offer hosted telephony services with maintenance and support included in the cost
Our telephone system maintenance and support staff will ensure that your telephone system remains in good working order for many years to come. All of our engineers hold both industry recognised and manufacturer specific qualifications, and have many years of experience in the field.
We also offer outstanding installation services including high-quality cabling to ensure that your equipment runs at maximum capacity. Contact us today for more information about our maintenance and support services.