BT Telephone System Services
BT is a trusted telecoms brand and has been a leading provider of business telephone systems for many years. You might be surprised to know that BT has never actually manufactured its own telephone systems. Instead, it has always re-branded telephone systems made by manufacturers such as Avaya, Mitel and Nortel. So, when you buy a BT telephone system you know you are getting a system that has been made by one of the leading manufacturers. Your BT telephone system will use the same software, hardware, and programming tools as the systems from these manufacturers, and differ only in name.
BT telephone systems have always been a popular choice amongst businesses of all sizes and in all sectors. At Midland Networks, we offer a range of services to help you get the best out of your BT telephone system.
Regardless of where you have purchased your BT telephone system, and whether it is a new or used system, we are able to offer our high-standard installation service. We have enviable knowledge of a vast range of business telephone systems, which enables us to assist you with all BT telephone system models. We know that telephone system installations can sometimes cause inconvenience to your business. We will work closely with your business to ensure that any disruption to your operations is minimised, and that the installation is completed in the fasted possible time, without compromise to the standard of our service. To ensure that your telephone system performs at its best, it is important to make sure that it is properly installed. Our engineers have many years of experience installing and maintaining business telephone systems from all of the leading brands, including BT systems. They are fully trained, highly qualified and approved installers of BT telephone systems.
Once your BT telephone system is installed, we can continue to work with you to ensure that your system remains reliable. We offer a range of BT telephone system maintenance and support services, which can be tailored to suit the specific needs of your business. Ongoing maintenance is essential in order to keep your BT telephone system in good working order. Downtime can be extremely costly, and our maintenance services are designed to protect you from this. When you take out a maintenance contract with us, we will carry out all ongoing maintenance work and ensure that you have access to both onsite and remote support, including regular system updates. You will also benefit from our emergency same-day engineer service as standard. Without a maintenance contract, you would have to pay a call out charge for this service, as well as the cost of any parts.
If your business depends on a legacy BT telephone system then regular maintenance is especially important. Legacy systems are older telephone systems that are no longer being manufactured. Due to our extensive knowledge and experience, we are able to offer maintenance and support services for a wide range of legacy BT telephone systems, including BT Fusion, Ambassador, Monarch, Senator, Meridian, Kinsman and Versatility models. For some legacy systems, this is a service that is difficult to find elsewhere. We even support BT telephone systems that BT itself has deemed end-of-line and no longer supports. We aim to ensure that your legacy telephone system remains operational for as long as possible.
If you don’t currently have a maintenance and support contract with us, we are still able to offer pay-as-you-go support services. This includes our same-day emergency engineer service, should you experience a major fault with your BT telephone system.
If you would like to find out more about our BT telephone system services, contact Midland Networks today on 0800 849 8585.